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Box Office Supervisors

As a Box Office Supervisor, you'll be directly assisting the Box Office Manager by facilitating the day to day running of the box offices.  

Duties include: 

Dealing with artists and internal requests such as adding ticket offers, booking their ticket requests

Cash handling and reconciliation

Solving issues and problem solving eg. troubleshooting computers, printers and internet, assisting staff and customers when necessary

Managing a small team of box office assistants

Leading by example – upselling shows, customer service

Liaising with other departments to help the venue run smoothly


Skills and Experience:

Experience of working in a busy box office or similar environment

Knowledge of Red61’s VIA ticketing system would be advantageous

Experience of managing and motivating a small team

Excellent customer service and communication skills

A good understanding of IT equipment

Keen interest in the arts


Please note that this role is full time over the duration of Fringe. On average shift lengths are between 7-8 hours, with longer days during the beginning and end of the festival.  This role is paid at an hourly rate of £9.21-£9.71 subject to experience. 

If you'd like to apply to be a Box Office Supervisor, please let us know via the online application portal here

Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. We expect employees to support these commitments and to assist in their realisation.

We regret that we will only be able to reply to shortlisted candidates.
Underbelly strives to be an equal opportunities employer.

All personal data submitted to Underbelly in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting an application you consent to the Underbelly retaining your personal data for these purposes.  In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.